You will receive a refund after we have received the goods according to our return policy.

Your refund will be credited to the original purchaser’s payment method. Please allow us 3-7 days to process your return. Unfortunately, during national holidays and the weekend it might take longer.

Please note that shipping costs for returns of your items are not covered by GIZELY.

We kindly advise you to return your parcel using a track and trace barcode. If parcels get lost during transport without having a track and trace barcode,
GIZELY is not responsible for a reimbursement.

Send your parcel to the following address:

GIZELY

, Amsterdam

The Netherlands